• Plot No. 01 & 02, Near Pandit Chowk, Sector-57, Faridabad-121004, Haryana, India

Return Policy

Return policy

At Jyoti Hydraulic, customer satisfaction is our top priority. We are committed to delivering high-quality hydraulic products, but if you are not fully satisfied with your purchase, please review our return policy below:

1. Return Eligibility:

  • Returns are accepted within 7 days of delivery.

  • The item must be unused, undamaged, and returned in its original packaging, along with all accessories and documentation.

  • Returns will only be accepted in cases of manufacturing defects or incorrect item delivery.

2. Non-returnable Items:

  • Customized or specially ordered hydraulic components.

  • Products that have been installed or used.

  • Items damaged due to misuse or mishandling.

3. Return Process:

  • Contact our customer service team within 7 days of delivery at:
    📞 9541424317
    📧 jyotihydraulic@gmail.com

  • Provide your order details and the reason for return.

  • Our team will assist with the return process and either arrange for pickup or provide instructions for return shipment.

  • Once we receive and inspect the returned item, we will initiate a refund or replacement.

4. Refund Policy:

  • If approved, refunds will be processed within 5-7 business days.

  • Refunds will be issued to the original payment method.

  • Shipping and handling charges are non-refundable.

5. Contact Us:

For any queries regarding returns or support, feel free to contact:

Jyoti Hydraulic
📞 9541424317
📧 jyotihydraulic@gmail.com